Location: Kempton Park – Gauteng
Closing Date: 10 July 2024
At our headquarters in Bonaero Park, Safair Operations, also known as FlySafair, is looking for an Administrator: Lost Property. The successful individual will report to the Manager of Aviation Security.
Responsibilties
- Collect misplaced things left by travelers at FlySafair stations.
- Arrange misplaced objects according to the duration of the loss.
- Whenever possible, contact passengers to coordinate property pickup.
- Engage in conversation with passengers who have reported missing objects.
- Return found missing things to airports so that travelers can pick them up.
- When necessary, assist in delivering misplaced things to couriers so that passengers can pick them up;
- Locate and follow the owners of misplaced passports and identity documents.
- Assist the call center crew and luggage handlers with questions regarding missing property.
- Record and organize misplaced stuff, keep track of lost and found items, and maintain journals.
- Observe protocols while handling priceless or fragile misplaced items;
- Coordinate with other agencies or departments as needed (for example, security, aviation, or law enforcement).
- Maintain an accessible and well-organized lost and found area.
- Assist passengers by informing them about lost property policies and procedures.
Requirements
- Matriculation,
- Proficiency in Microsoft Office (Word, Excel, Outlook), and solid administrative skills.
- A valid driver’s license
- Strong communication skills.
Personal Attributes
- Expertise and honesty.
- Great organizational skills,
- Attention to detail,
- Independent and proactive work,
- Accurate time management, and
- Honesty and dependability.
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