Discovery Learnership – IT Technical Support

Discovery Logo

Location: Johannesburg, South Africa

About Discovery

The primary goal of Discovery is to make people healthy and to improve and protect their lives. We seek out and invest in extraordinary people who understand and support our fundamental purpose and share Discovery’s values. Our fast-paced and dynamic workplace encourages smart, self-motivated individuals to perform at their peak. Discovery is passionate about innovating not simply to achieve financial success, but also to spark beneficial and meaningful change in our society.

Key Purpose of the role

The Learnership program at Discovery is designed to lead to a nationally recognized FETC: IT Technical Support qualification. This thorough program combines organized learning with hands-on experience in the IT Servicing Team. It’s a once-in-a-lifetime opportunity to get essential information and hands-on experience in the IT profession.

Areas of Responsibility

You will have the opportunity to delve into numerous facets of IT throughout your learnership, including:

  • Desktop help: Discover the intricacies of providing technical help for desktop computers.
  • Get hands-on experience with hardware components and systems by studying hardware engineering.
  • Contact Center (Digital Support): Learn about digital assistance and customer contact.

Personal Attributes and Skills

Discovery is searching for persons with the following traits to excel in this learnership:

  • Take advantage of creative problem-solving and critical thinking.
  • Attention to Detail: Strive for accuracy while maintaining high quality standards.
  • Work deliberately, prioritize projects, and manage your time properly.
  • Pressure Management: Be able to thrive in high-pressure situations and achieve deadlines with accuracy.
  • Team Player: Effectively collaborate in a team-oriented atmosphere.
  • Service-Oriented: Demonstrate a sense of urgency and a dedication to providing outstanding service.
  • Adaptability: Be open to new experiences and learn from constructive criticism.

Education and Experience

To be eligible for this fantastic opportunity, you must have:

  • Grade 12: A high school diploma is required.
  • Minimum Level 4 (50%) in Mathematics
  • English: at least Level 4 (50%)
  • Minimum Math Literacy: Level 5 (60%)
  • Second Language: at least Level 4 (50%)
  • While it is not required, having an incomplete tertiary IT qualification is desirable.

Specific Requirements

To be eligible for this learnership, you must meet the following requirements:

  • Not be enrolled in post-secondary education or work.
  • Have no prior experience with learnerships.
  • You must be between the ages of 18 and 30.
  • Have strong communication abilities in both written and spoken English.
  • Have basic computer abilities, especially in Microsoft Excel and Microsoft Outlook.

If you want to launch your IT career while also aligning yourself with a firm committed to positive change, the Discovery Learnership is for you. Don’t pass up this opportunity to learn useful skills and knowledge while also contributing to a healthier and more secure community. Join Discovery’s goal and embark on a personal and professional development journey. Apply now to realize your full potential and be a part of something significant.

Closing Date

Not Specified